• TitanDesk – A Smarter, Simpler Front Desk Software for Small Clinics

Frequently Asked Questions

A:   Most clinics are up and running within a few days. We handle the setup and form conversion so you can get started without hassle.

A:   No. TitanDesk is designed to be simple, and we take care of the setup for you.

A:   We’ll convert up to 5 intake forms for free. For additional forms or more advanced setup, a one-time fee may apply.

A:   We convert your existing paper forms into digital forms and set everything up so your clinic is ready to go.

A:   TitanDesk includes online intake, check-in, scheduling, SMS reminders, and patient management — everything you need to run your front desk.

A:   Yes. Patients can complete intake forms online before arriving, helping reduce paperwork and save time.

A:   Yes. Automatic SMS reminders help reduce no-shows and keep your schedule on track.

A:   Yes. TitanDesk is offered as a simple monthly subscription with no long-term contracts.

A:   Yes. You can upgrade anytime as your clinic grows.

A:   Your data is securely retained for a limited time. You can request an export if needed.

A:   TitanDesk is designed with security best practices and supports HIPAA-aligned workflows. Final compliance depends on each clinic’s setup and usage.

A:   We provide direct support to clinics, including setup, onboarding, and ongoing assistance.

A:   No. Patients should contact their clinic directly. TitanDesk provides support to clinic staff only.

Still have questions?

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